Problems/Horrible Customer Servce

Cant get the App to send me photos after having purchased the "Camera Reports" feature. I get emailed the location fine. Also, when I enable tracking from a computer no "discreet" message gets to my phone and no way to send one myself as App description implies. Notification is set to "on" in my phone. Numerous emails to Customer Service with ZERO reply!

B_Daddy_J about GadgetTrak, v2.5