Is GadgetTrak Apps Working Properly?

2015-06-17 I bought this GadgetTrak apps from iTunes Apps Store last year including send camera options. However, I can only access the Dashboard but there is no tracking updates at all for all or any of my registered devices, whats wrong with this app? Or whats wrong with the Tracking Report server?? Is it down?? Please help!!!

Sir shinji about GadgetTrak, v2.9.0